Here at CSI, our main goal is to treat our patients’ pain to give them a better quality of life and enable them to participate again in their daily activities.
The scenario we typically encounter is, a patient will experience back pain and in hopes it will resolve itself, they treat it with ibuprofen or Tylenol. When the pain becomes severe, they will need to visit their primary care doctor to receive a referral to a specialist. This may take 2 weeks of waiting to get into a specialists office.
Once seen by the specialist, X-rays or MRIs are needed for the diagnosis. This is often denied by the insurance companies because they want physical therapy to be performed before authorizing an MRI. The patient has to endure another 4-6 weeks of pain or delay while in physical therapy. Often times, this PT is not successful due to the fact that the cause of the pain is unknown since there is no X-ray or MRI to diagnose.
If therapy fails, the patient returns to the specialist, who will now ask the insurance company to approve the MRI. If the MRI is approved, the specialist can finally accurately diagnose the cause of the patient's pain.
Finally injections or other therapy is approved and the patient will receive the pain relief they are looking for and able to get back to work and resume their lives. Is this convenient for someone suffering with pain throughout this process? Of course not!